Mergen.finance// distance selling agreement
Last updated: 30 August 2026
The bracketed fields will be completed at launch.
This agreement covers the digital subscriptions sold through the mergen.finance website. It is drawn up under Law no. 6502 on the Protection of the Consumer and the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği).
Let us be plain: as of today, mergen.finance takes no payments. There is no checkout page on the site, no payment institution is connected, and subscription management is not built. This agreement was written now so that it exists before the first sale rather than after it. It sets out the terms that will apply once payment opens.
This document is linked from the checkout step, not from the site footer. The Buyer sees and accepts it before confirming payment.
The subject of this agreement is the provision of the digital subscription ordered electronically by the Buyer through the Site, together with the rights and obligations of the parties.
The Service is delivered entirely electronically. There is no physical product to deliver, no shipping, no carriage and no installation.
Depending on the Plan, the subscription gives access to:
Which feature belongs to which Plan is shown on the plans page and in the Preliminary Information Form at the time of the order. This agreement does not replace that list.
The amounts above are the total price payable by the Buyer and include value added tax (KDV) at the applicable rate. No additional service fee, transaction charge or other cost is taken on top of them. The total price is shown once more at the checkout step before the order is confirmed.
There are two billing periods: monthly and annual. On the annual period the whole fee is taken once at the start of the period and the Buyer is committed for a year; on the monthly period the fee is taken month by month and there is no minimum commitment. The annual period is compulsory on no plan. The total paid on the annual period is lower than twelve monthly payments for the same plan: 998 TL lower on Mergen, 2,098 TL lower on Mergen Pro.
No payment is taken for the free plan; this agreement is concluded only for the paid plans.
Seller:
Buyer:
The Buyer’s fields are filled by the system at the time of the order. The Buyer must be 18 or over. The Site collects no identity or address information today; which details will be requested for invoicing will be decided when the checkout step is built, and the personal-data documents will be updated accordingly.
The fields below are filled in for each order and appear on the copy of the agreement sent to the Buyer.
The agreement is concluded when the Buyer accepts this text at the checkout step; the date of acceptance is the contract date. The version of the text the acceptance was given against is recorded, because acceptance of last year’s wording is not acceptance of this year’s.
The features attached to the Plan are opened in the Buyer’s account the moment payment is confirmed. The place of performance is the Buyer’s account; there is nothing else to send or deliver. Performance takes place immediately upon confirmation of payment.
In distance contracts the consumer has the right to withdraw from the agreement within fourteen (14) days without giving any reason and without paying any penalty. For service contracts this period starts on the day the agreement is concluded.
Notice of withdrawal may be sent in writing to info@mergen.finance before the period expires. It is enough that the notice is sent within the 14 days; the date it reaches the Seller does not make it late.
The Distance Contracts Regulation excludes services performed instantly in the electronic environment from the right of withdrawal (art. 15/1-ğ). Likewise, the right cannot be exercised for services whose performance has begun, with the consumer’s consent, before the withdrawal period expires (art. 15/1-h). This subscription falls within that scope, because it is opened the moment payment is confirmed.
The exception does not apply by itself. For it to apply, a separate and explicit acknowledgement must be taken from the Buyer before payment. At the checkout step, an unticked, separate checkbox collects the following: “I want my subscription to start the moment payment is confirmed. I understand and accept that I will lose my 14-day right of withdrawal, because the service is performed instantly in the electronic environment.”
This acknowledgement is recorded together with the plan it was given for, the version of the text it was given against, and the time it was given.
Let us be plain: if this acknowledgement is not taken at the checkout step, the exception does not apply. In that case the 14-day right of withdrawal stands in full, and the Buyer may withdraw within that period without giving a reason. Taking the acknowledgement is the Seller’s job; failing to take it does not narrow the Buyer’s right.
Where the right of withdrawal applies and is exercised, the full amount paid is refunded within fourteen (14) days at the latest, counted from the day the notice of withdrawal reaches the Seller. The refund is made by the same method used for the payment and at no cost to the Buyer. With the refund, the access attached to the Plan is closed and the account returns to the free plan.
Let us be plain: because payment is not open yet, there is no subscription to cancel today. The one-click cancel control will be built together with the checkout step.
Prices may change. A change applies only to subsequent periods and only after the Buyer has been notified in advance by email. The fee for the period in progress does not change. A Buyer who does not accept the new price may cancel before it takes effect; if they do, they continue to receive the service until the end of the current period.
This clause does not remove the Buyer’s rights under Law no. 6502 in respect of defective services.
How personal data is processed is explained in the KVKK Information Notice and the Privacy Policy.
The full list of the cookies used on the Site, their classes and their durations is on the Cookie Policy page; this agreement does not repeat that list. Cookie choices can be changed at any time from the “Cookie preferences” link in the footer.
The Buyer may first write to info@mergen.finance about anything concerning this agreement; enquiries are answered as quickly as possible. This does not prevent, and does not replace, the legal routes below.
In the event of a dispute the Buyer may apply:
The monetary threshold is set again each year; the threshold in force at the time of the application applies. This text prints no figure, because a printed figure is wrong the following year.
These routes cannot be limited or removed by contract. The Buyer’s rights under Law no. 6502 are reserved. If any provision of this agreement conflicts with legislation that is more favourable to the consumer, the legislation applies in place of that provision.
Let us be plain: sending a copy of the agreement by email and making it accessible from the account is not built yet. It will be built together with the checkout step.